The City of Cape Town’s Goodwood Customer Interaction Centre will be permanently closed at the end of May 2026. The City apologises for this and the situation is outside of our control. Residents are encouraged to make use of other nearby offices, including the Parow office which is just 1,5km away, and the City’s convenient online booking and payment options. If in doubt, please phone ahead to check whether an office is open. Staff will be redeployed to other offices to assist customers.
‘We thank residents for their patience and continued support at this time. We encourage residents to use our simple and convenient e-Services options and to make an online booking when visiting an office in person. Residents are encouraged to check the City’s website or call ahead before visiting the nearest office. The City remains committed to improving our service offerings to residents and we again urge customers to make use of our easy-to-use online options,’ said the City’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.
For other offices: https://www.capetown.gov.za/Family%20and%20home/See-all-City-facilities/Our-service-facilities/Walk-in%20centres
Remember: You can pay your municipal accounts (excluding motor vehicle licences) at any Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Game, Makro, Builders Warehouse, Woolworths and Spar shops, online at www.easypay.co.za or www.powertime.co.za as well as via your internet banking facility: select the City of Cape Town as a bank-listed beneficiary on your bank’s website and use only your nine-digit municipal account number as reference.
For payment arrangements: payment.arrangements@capetown.gov.za
For indigent applications: indigent.relief@capetown.gov.za
For more information on QR code payments, please see the user guide: https://bit.ly/3MhZXgT
For more information on the City’s payment and support options, please visit: https://bit.ly/CCT_PaymentSupport
Payment of pre-due date traffic fines: www.paythat.co.za.
Payment of motor vehicle licences: www.capetown.gov.za/vehiclelicensing
