Towa Marks 25 Years of Cloud Point of Sale for SA Retailers

As the South African retail and hospitality sectors move through the quieter winter trading months of June 2026, Towa is reminding business owners that the technology running their tills no longer needs to be a costly or complicated investment. The Durban-based company, which has spent 25 years building software and supplying hardware for shops, restaurants and other service businesses, continues to focus on a single idea: giving local operators a dependable point of sale system that fits the way they actually trade.

Towa builds and supplies cloud-based point of sale software for retail and hospitality businesses across South Africa, with a presence that now reaches into Eswatini. From its head office in Mount Edgecombe, north of Durban, and its branch at Black River Park in Observatory, Cape Town, the company works with merchants who need their sales, stock and reporting to hold together without the burden of large upfront capital outlay.

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A quarter of a century in South African point of sale

Reaching 25 years in any technology field is uncommon, and in the South African market it reflects a long record of adapting to how local businesses buy, sell and manage their day-to-day operations. Over that time Towa has watched the country shift from standalone cash registers to connected, cloud-based systems, and it has built its offering around that change rather than against it. The result is a pos point of sale system that keeps the front counter simple for staff while giving owners the back-office visibility they need to run a tighter operation.

The winter period is often when retailers and hospitality venues take stock of the year so far and plan for the busier spring and festive trading ahead. June is a practical moment to review the systems behind the counter, and Towa positions its software as a way to enter the second half of the year on a steadier footing.

Software built for retail and hospitality

Towa separates its software into solutions designed for retail and solutions designed for hospitality, recognising that a clothing shop and a restaurant do not work in the same way. Retail businesses need fast, accurate transactions and a clear view of stock movement. Hospitality venues need their point of sale to handle the rhythm of table service, orders and the pace of a busy kitchen or bar. By tailoring its software to each setting, Towa aims to reduce the friction that comes from forcing a single generic till system onto very different businesses.

Underpinning both is the company’s cloud-based back office software, which brings together employee scheduling and sales analytics. Scheduling helps owners and managers plan staff around trading patterns, while sales analytics turns daily takings into information that can guide decisions on stock, staffing and trading hours. Because the system is cloud-based, owners are not tied to a single machine on the shop floor to see how their business is performing.

Hardware to match the software

A point of sale solution is only as good as the equipment it runs on, and Towa addresses this through a hardware relationship that has been in place since 2009. Through its partnership with Senor Tech, the company supplies all-in-one touch point of sale systems along with the peripherals that retail and hospitality businesses depend on. That range covers printers, scanners, scales, video displays and menu boards, allowing a business to put together a complete setup from a single supplier rather than assembling parts from several sources.

This matters because mismatched hardware is a common source of frustration at the counter. Bringing the software and the equipment together under one roof gives Towa a clearer line of responsibility when a business needs help, and it means a merchant can build a full pos system that has been put together to work as one.

Rental packages built for limited startup capital

One of the more practical features of Towa’s approach is its fixed-cost rental model. Packages start from R999 a month, which lowers the barrier for businesses that do not have large amounts of startup capital to spend on technology before they have opened their doors or proven their concept. For a new café, a small retailer or a growing franchise, paying a predictable monthly amount is often far easier to manage than finding a lump sum for an outright purchase.

This model also keeps costs steady and known. Owners can budget around a fixed figure rather than worrying about unexpected outlays, which is particularly useful through the leaner winter months when cash flow can be tighter for many trading businesses. By framing point of sale as an ongoing service rather than a one-off expense, Towa makes its software accessible to a wider range of South African operators.

Support and the wider market context

Towa backs its software and hardware with a dedicated support portal and a specialist team that handles demonstrations and consultations. For businesses that are uncertain about which solution suits them, the ability to see the system in action before committing removes much of the guesswork. Support after the sale is just as important, since a till that stops working is a problem that needs attention quickly, and having a local team to call is a meaningful difference in the South African market.

The wider context is that point of sale technology has become central to how retail and hospitality businesses run. It is no longer simply a way to take payment. A modern system records every sale, tracks stock, schedules staff and produces the reports that owners rely on to understand their trade. As more of this moves to the cloud, businesses gain the ability to manage several sites, check performance remotely and keep their data backed up away from the shop floor. Towa’s long history in this space, combined with its focus on the specific needs of local retailers and hospitality venues, places it among the established names serving this market.

For South African business owners weighing up their options in the middle of 2026, the combination of tailored software, matched hardware, accessible monthly pricing and local support is the case Towa puts forward. Twenty-five years in, the company continues to build for the businesses that keep the country’s high streets and dining rooms running.

To learn more about Towa, visit the Towa website at https://www.towa.co.za/.

About Towa

Towa is a South African provider of cloud-based point of sale software and hardware for retail and hospitality businesses. With a head office in Mount Edgecombe, Durban, a branch in Observatory, Cape Town, and a presence in Eswatini, the company supplies tailored retail and hospitality software, cloud-based back office tools for scheduling and sales analytics, and all-in-one touch hardware. Rental packages start from R999 a month.

Media Contact
Towa
Email: web@towa.co.za
Phone: +27 87 474 8692
Website: https://www.towa.co.za/