The City of Cape Town’s Human Settlements Directorate is alerting residents to housing opportunity scam attempts on social media platforms. The City will never request payment for housing opportunities. Residents are advised to always phone the City’s Human Settlements Call Centre on 021 444 0333 to verify communication.
‘The City’s Human Settlements Directorate is aware of a scam circulating on WhatsApp and other social media platforms. Fraudsters are falsely claiming that residents can secure City housing opportunities by making a payment. It is important to note that the City will never ask for money to secure a housing opportunity.
‘We remind residents that the City does not charge for housing opportunities, and no official process requires payment at any stage. Do not make any payments or share personal information with unknown individuals on social media and communication platforms,’ said the Mayoral Committee Member for Human Settlements, Councillor Carl Pophaim.
City housing opportunities are free and qualifying residents will never be asked to pay for placement on the City’s Housing Needs Register, or for allocation of housing opportunities as well as for any related housing service,
Remember:
- All legitimate communication about City housing opportunities will come directly from City officials, through our formal and verifiable channels and, if in doubt, always phone the City’s Human Settlements Call Centre on 021 444 0333.
- The City will never request payment for housing opportunities.
Report:
- Fraud Hotline at 0800 32 31 30 or email fraud.hotline@capetown.gov.za
- Call Centre: 0860 103 089
- Contact the Human Settlements Call Centre on 021 444 0333
- Business hours: Monday to Friday between 07:30 and 16:30
Beneficiaries are reminded to keep their housing registration details up to date: Visit the City’s housing offices or use official channels to update your contact information.
