Dear Editor
Since its development, the Western Cape Department of Human Settlements’ mobile housing app has seen great success in bringing residents closer to housing opportunities.
The app, which was developed during the 2020/2021 financial period, was used by approximately 2 100 individuals and the Department is encouraging the continued use of the app in municipalities throughout the Western Cape.
Users have primarily utilised the mobile housing app to:
- register for the first time for a housing opportunity,
- check their housing application status, and to
- review or update their credentials.
The app has also helped the department to track and report on housing projects directly to potential beneficiaries.
MPP Matlhodi Maseko says, “I am pleased to see the department investing in technology and innovation as a key component of service delivery. Despite the setbacks brought about by the Covid-19 pandemic, the department significantly increased the accessibility of its services to the general public through this mobile app.
Innovative technology such as the mobile housing app fosters a responsive government that attends to the needs of its citizens and works to uphold and safeguard their dignity and well-being.
The successes of this app, comes after the department announced at its Women in Construction event in August, that it plans to develop an additional app that would help make tender processes better and information related to them easier to access.
The DA in the Western Cape commends the Provincial Government’s commitment to ensuring that bringing government closer to beneficiaries across the province remains a priority.”
Regards
Matlhodi Maseko, MPP
DA Western Cape Spokesperson on Human Settlements
